FAQs
Have a question? We are here to help.
Is shipping free?
Yes, free shipping on all orders over $70. Orders ship from Dallas, Texas within 1–2 business days and typically arrive in 3–5 business days.
Is this paddle USAPA approved?
Every ARTI paddle in our active lineup is USA Pickleball approved for sanctioned tournament play.
What's covered by the 180-day warranty?
180 days for paddles, 30 days for accessories. Any manufacturing defect (frame, edge guard, grip) we replace it. Just contact us at hello@playwitharti.com.
Can I exchange or return?
Paddles come with a 30-day risk-free trial from delivery. Apparel and accessories can be returned within 30 days unworn, unwashed and with tags attached. Balls, and anything bought at 50% or more off, are final sale except for defects or shipping damage. Full terms: https://www.playwitharti.com/policies/refund-policy
