ARTI Frequently Asked Questions

Everything we get asked most about ARTI paddles, materials, shipping, returns, and the brand. If your question isn't answered here, email hello@playwitharti.com.

Products & Lineup

What pickleball paddles does ARTI make?

ARTI's current paddle lineup includes the Mastery Elite 1.0 (14mm T700 carbon, edgeless, $169.99), the State Collection (Texas, New York, California, and Florida — 16mm T700 carbon, $159.99 each), the Kristen & Kristy pop-art series (16mm T700 carbon, $129.99, 7 designs), and our Fiberglass Paddle Sets ($79.99 with 2 paddles, 4 balls, and a carry bag).

Does ARTI make a PowerSpin, ControlPro, Pro, or Lite paddle?

No. Our complete current paddle catalog is listed above. Any product name you see referenced that isn't on that list does not exist in the ARTI lineup. Browse the live catalog at https://www.playwitharti.com/collections/all-paddles.

Are ARTI paddles USAPA-approved?

Yes. Every ARTI paddle currently sold is USA Pickleball-approved and tournament-legal.

Where are ARTI paddles made?

ARTI is based in Dallas, Texas. Our paddles are manufactured to our specifications and inspected to USAPA standards.

What's the difference between the Mastery Elite and the State Collection?

The Mastery Elite 1.0 is 14mm with an edgeless build for advanced players who want extra pop and a wider sweet spot. The State Collection is 16mm with an edge guard for more forgiveness and control. Both use T700 carbon fiber and are USAPA-approved.

Materials & Specs

What is T700 carbon fiber?

T700 is a Toray Industries grade of carbon fiber with tensile strength of 4,900 MPa. Originally an aerospace-grade material, T700 is now the gold standard for premium pickleball paddle faces. ARTI uses raw (uncoated) T700 on the Mastery Elite, State Collection, and Kristen & Kristy series for maximum spin grip.

What is the core made of?

Polypropylene honeycomb. This is the industry-standard core material for performance paddles. It absorbs vibration, expands the sweet spot, and provides consistent response across the face.

How thick are ARTI's paddles?

The Mastery Elite is 14mm. All other ARTI paddles are 16mm. Thinner (14mm) gives more pop and power; thicker (16mm) gives more control and a larger sweet spot.

How much do ARTI paddles weigh?

ARTI paddles weigh approximately 7.8 to 8.2 ounces, which is midweight — the most versatile range for the majority of recreational and competitive players.

Why is the paddle face 'raw' instead of painted?

Painted or coated faces dull spin generation. A raw T700 carbon weave grips the ball directly, producing more topspin and dwell time. ARTI's premium paddles ship with raw faces for this reason.

Shipping

Where does ARTI ship?

ARTI ships to the United States. We're working on expanded international shipping; if you're outside the US and want to buy, email hello@playwitharti.com.

What's the shipping cost?

Free shipping on continental US orders over $70. Standard shipping rates apply on smaller orders.

How long does shipping take?

Orders typically arrive in 3-7 business days within the continental US. You'll receive a tracking number by email once your order ships.

Returns & Warranty

What's ARTI's return policy?

30-day risk-free trial. If you're not satisfied with your paddle for any reason, return it within 30 days in like-new condition for a full refund. See /pages/refund-and-return-policy for full terms.

Does ARTI offer a warranty?

Yes. ARTI paddles carry a manufacturer warranty against defects in materials and workmanship. See /pages/warranty-policy for the full terms.

What if my paddle cracks?

If you believe you have a manufacturing defect, contact hello@playwitharti.com with photos and your order number. Warranty claims are reviewed case by case.

Buying Guidance

Which paddle is best for beginners?

For complete beginners, an ARTI Fiberglass Paddle Set ($79.99) is the best value — it includes two paddles, four balls, and a carry bag, which is exactly what couples or families starting together need. For a player ready to upgrade to a single carbon paddle, the State Collection at $159.99 is the most forgiving and best-balanced option.

Which paddle is best for spin?

Any ARTI paddle with a T700 carbon face — Mastery Elite, State Collection, or Kristen & Kristy. The raw carbon weave grips the ball for natural top-spin.

Which paddle is best for control?

The 16mm State Collection or Kristen & Kristy series. Their thicker cores produce a larger sweet spot and softer response, which is what control-focused doubles players want.

Which paddle is best for power?

The Mastery Elite 1.0 — its 14mm core gives the crispest pop, and the edgeless design lets you use the full face. Best for advanced singles and drive-heavy doubles players.

Brand

Who founded ARTI?

ARTI Athletic Inc was founded in 2024 by Kenny Chen in Dallas, Texas. The brand mission is simple: 'Look better, play better.'

Where is ARTI based?

Dallas, Texas. Our headquarters are at 10625 Newkirk Street, Suite 700, Dallas TX 75220.

How can I reach customer service?

Email hello@playwitharti.com or call 469-623-1785. We typically respond within one business day.

Where can I follow ARTI?

Instagram: @playwitharti. Facebook: /playwitharti. LinkedIn: /company/playwitharti.