Shipping policy

SHIPPING & DELIVERY POLICY

ORDER PROCESSING All orders are typically processed and shipped within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification containing tracking information once your order has shipped.

Note: Potential delays may occur due to high volume periods or postal service problems that are outside of our control.

DOMESTIC SHIPPING RATES & ESTIMATES

• Free Standard Shipping: We proudly offer free standard shipping within the contiguous United States on all qualifying orders over $70.00 USD (calculated after discounts and before taxes).

• Orders Under $70: For orders under $70.00 USD, or for expedited shipping options, shipping charges will be calculated and displayed for your review at checkout.

INTERNATIONAL SHIPPING At this time, we primarily ship within the United States. If you are located outside of the US, available shipping options and rates will be calculated and displayed during the checkout process.

HOW DO I CHECK THE STATUS OF MY ORDER? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available in the carrier's system.

If you haven’t received your order within the estimated timeframe provided by the carrier, please contact us at hello@playwitharti.com with your name and order number, and we will look into it for you.

DAMAGED OR LOST PACKAGES ARTI Pickleball is not liable for any products damaged or lost during shipping. However, we want you to have a great experience. If your order arrives damaged, please save all packaging materials and damaged goods, and contact us immediately at hello@playwitharti.com so we can assist you with filing a claim or finding a resolution.